Shipping policy

Shipping Policy

We're excited to offer convenient shipping options for our customers. Please review our shipping policy below:

Free Shipping Offer

Orders totaling $100 or more qualify for free standard shipping to addresses within the continental United States (48 contiguous states). Additionally, these orders will receive a complimentary online music lesson, redeemable within one year from the purchase date. Please note: Not all items are eligible for free shipping. Exclusions will be clearly marked on the product page.

Shipping Rates and Delivery

For orders under $100 and items not eligible for free shipping, standard shipping rates will apply. Rates are calculated based on the weight, dimensions, and destination of your package. Estimated delivery times:

Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days (additional fees apply)

Alaska, Hawaii, and U.S. Territories

We do ship to Alaska, Hawaii, and U.S. territories for most items, though certain drop-shipped items can only be shipped to the continental U.S. and Canada. Free shipping does not apply to Alaska, Hawaii, and U.S. territories. Please contact us for a shipping quote.

International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience.

Local Pickup

We offer free local pickup at our physical retail location for all orders. Select this option during checkout to avoid shipping fees.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through your account on our website.

Shipping Restrictions

Certain items may have shipping restrictions due to size, weight, or other factors. These will be clearly noted on the product page.

Questions?

If you have any questions about our shipping policy or need assistance, please contact our customer service team at schedule@moorebrothersmusic.com. We reserve the right to modify this shipping policy at any time. Any changes will be reflected on this page. Last updated: 2/6/2025