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You are welcome to return any product purchased from our online store within 30 days of the delivery date. Please contact us at (866) 515-6861 or via email for a Return Authorization code. All returns must have a Return Authorization code written on the outside of the shipping box, or be subject to a 20% restocking fee. Please pack the product in the original box and return in a suitable shipping box. You are responsible for any damage to the product during shipping and for shipping costs associated with the return.
If your purchase was eligible for Free Shipping, the shipping cost will be deducted from your credit or refund.
Returns must be in the complete and original packaging with all accessories and complete documentation, show no signs of wear or use and include a Return Authorization number or be subject to a 20% restocking fee.
Products that are not returnable include software, personal items (such as harmonicas, in-ear monitors, etc), and items which are not normally stocked ("Special Orders", discontinued products, close-outs, used products, etc.).
Please send returns to:
Moore Brothers Music
RA# (return authorization number)
1145 12th AVE NW STE C2
Issaquah, WA 98027